- π’ Thursday, 13:30 - 13:45
Ann-Kristin is a partner and managing director at Kvesst and is an experienced advisor in customer experience, service design, and user-involved digital development.
She often works at the intersection of business, marketing, and technology. She understands how to leverage a brand's strengths and how businesses build loyalty with their customers.
With experience from both the customer and supplier sides, she is an excellent relationship builder and organizational developer.
She is always looking for the 'gold' in people and is skilled at getting people to work well together.
Ja vi er sΓ₯ unike! Ja vi er sΓ₯ like!
@ Thursday 13:30 - 13:45
Yes, we are so unique! Yes, we are so alike!
As designers, weβre more skilled than ever; weβre more knowledgeable, we have better tools, we work more clearly with customer orientation, and we talk about value and uniqueness β yet, we end up creating services that become more and more alike. So, how do we manage to build a brand?
When the average becomes the safe choice, a world of opportunities opens up.